Shipping & Delivery

Order Processing

Upon successfully placing an order on MyCom.co.nl, our team works diligently to process and prepare your items for shipment. Orders are typically processed within 1-2 business days, and you will receive a confirmation email once your order has been shipped.

Shipping Methods

We offer a range of shipping options to cater to your preferences and delivery needs. The available shipping methods may include:

• Standard Shipping: Estimated delivery within 3-7 business days.
• Express Shipping: Faster delivery option with an estimated delivery time of 1-3 business days.
• International Shipping: For customers outside the Netherlands, please refer to our international shipping options during checkout.

Please note that delivery times may vary based on your location, the shipping method chosen, and external factors such as customs processing for international orders.

Shipping Costs

Shipping costs are calculated based on the selected shipping method, the weight of the items in your order, and your delivery address. The exact shipping cost will be displayed during the checkout process before you confirm your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track the status of your delivery. You can use this information to monitor the progress of your shipment and estimate the delivery date.

Delivery Address

Please ensure that your shipping address is accurate and complete to prevent any delays or delivery issues. We recommend providing a delivery address where someone is available to receive the package during normal business hours.

Missing or Delayed Shipments

In the rare event that your shipment is delayed or goes missing, please contact our customer support team at [[email protected]]. We will promptly investigate the issue and work to resolve it as quickly as possible.

Returns and Exchanges

For information on returns and exchanges, please refer to our Returns & Exchanges page.

Contact Us

If you have any further questions or concerns regarding shipping and delivery, feel free to reach out to our customer support team at [[email protected]] or through our Contact Us page.

Thank you for choosing MyCom.co.nl! We appreciate your trust in us, and we are committed to providing you with a positive and reliable shopping experience